If emailing about an existing order, please include the first and last name that the order was placed under. If you are not emailing from the email address that is listed on the order we may only be able to provide general information.
PRE-ORDER Payment Process:
In order to provide the best possible prices, pre-orders must be paid for in full at time of order.
SPECIAL ORDER Payment Process:
Any item marked with a Special Order or Special Order/Pre-order designation must be paid for IN FULL at time of order.
Promotional and/or discount coupons will be sent out from time to time, these coupons cannot be applied to previous orders.
items will ship as soon as possible.... usually with 2 business days of cleared payment!
items will ship upon our reception. Our anticipated reception date by month is listed in the title of the item. If you place multiple pre-order items within the same order, the order will NOT ship until all items are in-stock. If you choose 2 shipments, or Pre-Order Blitz shipping method the order would ship accordingly.
items will normally ship out within the number of weeks indicated. Many Anime & Manga items show as SPECIAL ORDER when, in fact, many are in stock. We simply do not have time to constantly monitor and update stock on the website to reflect its current status. (Please remember we are still a SMALL business and our resources and man-power are tight!) If you would like to check the availability of an item or confirm a reception date for an item prior to placing a SPECIAL ORDER, please email email@example.com and we will be HAPPY to assist you!
You may now select the Pre-order BLITZ shipping method. This method assigns a shipping charge and ships items within your order as soon as they are released. We reserve the right to hold items to be shipped together when delays will not occur longer than 2 or 3 business days. Any unused shipping fees for this selected shipping method are AUTOMATICALLY REFUNDED once the order has completed shipping.
REFUND, RETURNS & CANCELLATION POLICIES
require return of UNOPENED merchandise which must be post-marked within 7 days of receiving. Product must be unopened for money-back refund. Shipping fees are NON-refundable.
is eligible for exchange in extreme circumstances ONLY if product is defective(missing pieces, figures, etc...) and available in stock. If product is not in stock and cannot be ordered, an online store credit will be issued. If product exchange is deemed necessary, BadassToysforBadassBoys.com will arrange for pick-up and shipping after customer has appropriately packaged merchandise for return. In regard to building construction toys- exchanges are rarely performed. Should a set be missing pieces, the manufacturer of the respective set has an entire department devoted to filling missing piece claims. Minfigures are rarely and likely never replaced due to fraudulent claims and their high resale value. We can provide contact information with the manufacturer for you to file a missing piece claim.
are generally not accepted. Returns "may" only be accepted if packages are NOT OPENED. As a general rule, we do not accept returns, although we can make special exceptions. In the case of special exceptions, B.A. Toys decision is final.
PHYSICAL DAMAGE is neither refundable, nor exchangable.
PHYSICAL DAMAGE would be apparent immediately upon receiving shipment. PHYSICAL DAMAGE would then be covered under shipping insurance, BadassToysforBadassBoys will fully assist you should an insurance shipment claim be neccessary.
may be subject to a cancellation fee of up to 25%. This will be strictly enforced if we believe a customer has utilized a website in a manner consistent with "hedging" the first availability of products.
QUALITY OF MERCHANDISE
is a mint item in package. Although everyone would like to be able to purchase collector quality packaging at standard retail rates, this is not reasonable nor customary. WE make NO guarantee to the condition of packaging, only that the contents inside are mint, brand new! Items on the website deemed "collector quality" or "collector packaging" are mint in every respect and these products are the exception to this rule.
COLLECTOR QUALITY or COLLECTOR PACKAGING
items are guaranteed to have impeccable packaging. We do not grade packaging, nor do we pretend to, but we are avid collector's and we do NOT deem an item COLLECTOR QUALITY or COLLECTOR PACKAGING very often. We do know what it takes to make an item collector worthy and do not use the terms COLLECTOR QUALITY or COLLECTOR PACKAGING lightly. Should you have any questions or concerns about buying one of these items, please inquire at firstname.lastname@example.org
transactions in whole, part or constituted thereof require that users agree that all information provided and pertaining to the transaction of cryptcurrency is the sole responsibility of the user. Users agree that any cryptocurrency wallet addresses, payment address or remittance addresses must be provided accurately and without typographical errors, or placed in the incorrect fields or corresponding cryptocurrency of targeted, desired use. The user acknowledges that is is the USERS SOLE RESPONSIBILITY TO CONDUCT CRYPTOCURRENCY TRANSACTIONS CORRECTLY. NO REFUNDS ARE GIVEN FOR ANY INFORMATION THAT THE USER PROVIDES IN ERROR.
We reserve the right to limit quantities or change prices at any time. All orders are subject to actual inventory being on hand. If after checking inventory we discover the item is actual out of stock, the order will not be filled and your money will be refunded. Cancellation refunds may take up to 30 days to process. Management's decisions always over-rule the internet and website in case of discrepancy.
Any dispute arising from the use of this site, or transaction with this site, is binding to the state of Wisconsin, USA.
transactions in whole, part or constituted thereof require that users agree that all information provided and pertaining to the transaction of cryptcurrency is the sole responsibility of the user. Users agree that any cryptocurrency wallet addresses, payment address or remittance addresses must be provided accurately and without typographical errors, or placed in the incorrect fields or corresponding cryptocurrency of targeted, desired use. The user acknowledges that is is the USERS SOLE RESPONSIBILITY TO CONDUCT CRYPTOCURRENCY TRANSACTIONS CORRECTLY. NO REFUNDS ARE GIVEN FOR ANY INFORMATION THAT THE USER PROVIDES IN ERROR. IN GENERAL, CRYPTOCURRENCY TRANSACTIONS ARE NOT REFUNDABLE. HOWEVER, IF THE TRANSACTION WAS COMPLETED CORRECTLY AND BOTH TRANSFERS RECEIVED, SHOULD YOU CHANGE YOUR MIND WE MAY BE WILLING TO OFFER A REFUND DEPENDING UPON THE CRYPTOCURRENCY PURCHASED. IN THESE EXTREME & SPECIAL CIRCUMSTANCES YOU WILL BE DIRECTED IN THE MANNER TO PERFORM A REFUND. B.A. TOYS WILL DICTATE THE ORDER IN WHICH THE REFUND IS PROCESSED, INCLUDING WHICH FUNDS ARE SENT FIRST.
USERS AGREE THAT B.A. Toys DECISIONS ARE FINAL
Although we have been in business for over 8 years, we have to say it as a general disclosure and protection to our interests. Over the past 8 years we have worked VERY hard to earn trust and be known as a VERY reputable retailer. As B.A. Toys acts in the best interest of all parties involved yet B.A. Toys interests is paramount to ALL, users agree that B.A. Toys decisions are final and binding in regard to ANY matter.